Privacy Policy & SMS Terms

Greer Communities, LLC and Colony Club Apartments
For www.GreerCommunities.com and www.ColonyClubOhio.com
Effective date: 9/5/2026

Who we are

Greer Communities, LLC manages Colony Club Apartments. In this policy, “we,” “us,” and “our” refer to Greer Communities, LLC and its operation of Colony Club Apartments. This policy explains how we handle personal information in connection with our websites, rental inquiries and applications, resident services, vendor relationships, and text messaging.

Information we collect

Depending on your interactions with us, we may collect your name, email address, telephone number, mailing or apartment address, and information you provide in forms, messages, applications, or service requests. Rental applications and resident services may involve additional information, such as rental and employment history, identity verification information, screening information, and payment or account information. Vendor communications may include business contact details, appointment information, and project records.

Our website and technology providers may also collect technical information, such as IP addresses, browser and device information, and website activity through cookies or similar technologies. The information involved depends on the services and features you use.

How we use information

We use information to respond to inquiries; process applications; administer rental relationships and resident accounts; coordinate maintenance; provide building updates and lease-renewal reminders; schedule vendor appointments; manage projects; process transactions; maintain business records; protect our services; and meet applicable legal obligations.

How we share information

We may share information with service providers that support our operations, including property management and website services, communications, payment processing, screening, and maintenance. We use AppFolio for property management and website-related services and RingCentral for business communications. The information each provider receives depends on the service being performed.

We may also disclose information when required by law or reasonably necessary to respond to legal process, protect rights or safety, prevent fraud, or resolve disputes.

Mobile numbers, SMS enrollment information, and text-message consent will not be sold or shared with third parties or affiliates for their own marketing or promotional purposes. Information needed to operate our messaging service may be provided to messaging providers and carriers solely for that purpose, or disclosed as legally required.

AppFolio's own handling of information is described at https://www.appfolio.com/privacy. That notice supplements, but does not replace, this policy regarding our practices.

SMS enrollment and message purposes

By providing a mobile telephone number, submitting an application or submitting a contact form, you agree to be automatically enrolled in relevant nonmarketing SMS communications from Greer Communities, LLC and/or Colony Club Apartments, according to the inquiry, application, or relationship involved.

For Colony Club Apartments, messages may include application or inquiry follow-up, building and maintenance updates, service-request coordination, lease-renewal reminders, and other notifications related to your residency.

For Greer Communities, messages may include vendor appointment scheduling, project updates, service coordination, and related business communications.

Enrollment applies to the relevant relationship and does not authorize unrelated promotional messages.

SMS frequency, charges, and assistance

Message frequency varies according to your inquiries, appointments, projects, or resident-service needs. Message and data rates may apply according to your mobile carrier's plan.

Reply STOP to a text to stop messages from that messaging number. You may receive a final confirmation of your opt-out. For assistance, contact us using the details below. If you receive messages from multiple business numbers, contact us if you want help stopping messages across those numbers.

SMS delivery may be delayed or unavailable and should not be relied upon for emergencies. For an emergency, call 911.

Information retention and protection

We retain personal information for as long as reasonably needed for the purposes described in this policy, including maintaining business records, meeting legal requirements, and resolving disputes. We use reasonable safeguards appropriate to the information involved. No electronic transmission or storage method is completely secure.

Your choices and requests

You may contact us to request correction of your contact information or ask about access to or deletion of your personal information. We will address requests as required by applicable law and may need to verify your identity. Some records may need to be retained for legal or business purposes. SMS opt-out instructions are provided above.

Other websites and policy updates

Links to resident portals, application services, and other websites may lead to services with their own privacy notices. Review those notices when using those services. We may update this policy and will identify the effective date above.

Contact us

Colony Club Apartments
1190 Chambers Road, Columbus, OH 43212
Telephone: (614) 505-4700
Email: RentalOffice@ColonyClubOhio.com

Greer Communities, LLC
1200 Chambers Road, Suite 400, Columbus, OH 43212
Privacy and SMS assistance telephone: (614) 505-4900
Email: MainOffice@ColonyClubOhio.com